Frequently Asked Questions

What is the cost for this service?

Our product is competitively priced, enabling your business to achieve annual savings compared to traditional deposit methods. Contact your credit union for a business case analysis today!

After checks are scanned, what happens to the original check?

Guidance on the destruction and storage of original checks after scanning is specified in the terms and conditions of our remote capture service agreement.

When will I get credit for the deposit?

Your designated credit union account will receive credit in accordance with the terms and conditions of our remote capture service agreement.

How long does it take to get this installed?

Our web-based solution is easy to install and requires minimal training. Estimated installation time is 20 to 30 minutes!

How do I know if my deposit made it into my account?

Several automated e-mail notifications are integrated into the service.  You'll receive a notice whenever deposits are approved or discarded, as well as a summary at the end of the day.